PRIVACY POLICY
1. Introduction**
At The Real Santa Claus of Orlando, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.santaorlando.com or engage with our services.
2. Information We Collect**
We may collect personal information that you provide to us, including but not limited to:
- Name
- Email Address
- Phone Number
- Mailing Address
- Payment Information
- Event Details​
3. How We Use Your Information**
We use the information we collect for various purposes, including:
- To process and manage bookings for Santa Claus and other holiday performers.
- To communicate with you regarding your bookings.
- To improve our services and website functionality.
- To send promotional materials and updates (with your consent).
4. Sharing Your Information**
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in delivering our services (e.g., payment processors).
- Legal authorities if required by law or to protect our rights.
​
Data Sharing• Customer data is not shared with 3rd parties for promotional or marketing purposes.• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.Messaging Terms and Conditions• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Koyote Enterprises, LLC, doing business as The Real Santa Claus of Orlando, from 4074350850 regarding account notifications, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 4074350850 or therealsantaorlando@gmail.com. Mobile opt-in information is never shared with third parties.
5. Data Security**
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights**
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving promotional communications.
- Withdraw consent for data processing at any time.
7. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
8. Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Real Santa Claus of Orlando
1-844-MY-SANTA
1-844-697-2682
​
SAFETY SECURITY
1. Commitment to Safety**
At The Real Santa Claus of Orlando, the safety and well-being of our customers and performers are our top priorities. We strive to create a safe environment for all participants in our events.
2. Performer Vetting**
All performers, including Santa Claus and other holiday characters, undergo a thorough background check and screening process before being hired.
This includes:
- Criminal background checks.
- Verification of relevant experience.
- Reference checks.
3. Health and Safety Practices**
We adhere to the following health and safety practices:
- Performers will follow all local health guidelines and regulations.
- We encourage performers to maintain a safe distance where applicable.
- Hand sanitizers can be made available during events for an additional cost.
4. Emergency Protocols**
In the event of an emergency, our performers are trained to:
- Remain calm and assess the situation.
- Follow established emergency procedures.
- Ensure the safety of all participants.
5. Customer Responsibilities**
Customers are expected to:
- Provide a safe environment for performers and participants.
- Inform us of any specific safety concerns or requirements prior to the event.
- Ensure adult supervision for children during events.
- Pet owners must secure pets on a leash and ensure that pets are weel-behaved and not aggressive
6. Reporting Safety Concerns**
We encourage anyone to report any safety concerns or incidents immediately to our management team at:
1-844-MY-SANTA
1-844-697-2682